Terms and Conditions

Whiteley Health Pharmacy is a private registered pharmacy. We are regulated by the General Pharmaceutical Council (GPhC).

About our pharmacy

Whiteley Health Pharmacy is operated by Whiteley Health Limited. The pharmacy is located at Retail Unit 2, 149 Queensway, London W2 4BJ.

Our GPhC Registered Pharmacy Number is [pending allocation by the GPhC].

Our pharmacy team

Superintendent Pharmacist: Kani Haki

GPhC registration number: 2219331

Kani is responsible for the management and administration of medicines across the pharmacy.

Responsible Pharmacist: The Responsible Pharmacist on duty at any time is signed in via the notice displayed inside the pharmacy. Their name and registration number are available to any patient on request.

Where our medicines are dispensed

All medicines dispensed by Whiteley Health Pharmacy are prepared and labelled on-site by our pharmacy team. No other pharmacies are involved in the labelling or assembling of medicines.

For specials and compounded preparations (such as bioidentical hormone formulations), we work with licensed UK specials manufacturers regulated by the Medicines and Healthcare products Regulatory Agency (MHRA). Details of our current specials manufacturing partners are available on request.

Verifying our registration

You can verify the registration status of our pharmacy, our Superintendent Pharmacist, and any other pharmacist or pharmacy technician working with us on the General Pharmaceutical Council (GPhC) register at pharmacyregulation.org/registers.

To search the register:

— For our pharmacy: search by "Whiteley Health" or by our GPhC registration number once allocated.

— For an individual pharmacist or technician: search by name or by their GPhC registration number.

Contact us

Telephone: 07483 119644

Email: hello@whiteley-health.com

Address: Retail Unit 2, 149 Queensway, London W2 4BJ

Opening hours: [insert pharmacy operating hours]

Complaints and feedback

We welcome feedback and take any concerns seriously. Our full Complaints Policy is available [link]. Concerns about our pharmacy service can also be raised with the General Pharmaceutical Council at pharmacyregulation.org/raising-concerns.